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Logging In Problem -> solution:Case sensitive username


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SpaceTrace Forum Forum Index » bug reports to be fixed » Logging In Problem -> solution:Case sensitive username
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Sardaukar
2nd Lieutenant
2nd Lieutenant


Joined: 13 Feb 2007
Posts: 14

 Post Posted: Wed Feb 14, 2007 5:48 am    Post subject: Logging In Problem -> solution:Case sensitive username
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the only way i can log in is through my verification email

when i try to log in through the home page.... it says i am already logged in and will not let me log in no matter what i do.

the weird part.. is that i always log off before closing my internet..

why is this happening??? and how do i fix it???

___________

i added the solution to the topic title

admin
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Jort
Admiral
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Joined: 06 Jan 2005
Posts: 1264
Location: Amsterdam

 Post Posted: Wed Feb 14, 2007 7:18 am    Post subject:
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You only have one account right???
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Dinskydude
Admiral
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Joined: 18 May 2006
Posts: 854
Location: Nijmegen, The Netherlands, Europe, Earth

 Post Posted: Wed Feb 14, 2007 7:52 am    Post subject:
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There is a log off function
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DavAlan
Admiral
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Joined: 24 Aug 2004
Posts: 762
Location: Palo Alto, California

 Post Posted: Wed Feb 14, 2007 7:53 am    Post subject: Re: Logging In
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Sardaukar wrote:
the only way i can log in is through my verification email

when i try to log in through the home page.... it says i am already logged in and will not let me log in no matter what i do.

the weird part.. is that i always log off before closing my internet..

why is this happening??? and how do i fix it???


The log-in is CASE SENSITIVE...make sure you enter it correctly or you get that message.

EXAMPLE ...ON UPPER CASE ENTRY...

session error - user dbx27 must logout before user DBX27 can log in!
if one of these users never was on your computer this is a bug,
please report the users, the time this happened and what you just did to admin
________
btw-no need for me to worry about posting that as that info can be easily obtained in-game
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Dinskydude
Admiral
Admiral


Joined: 18 May 2006
Posts: 854
Location: Nijmegen, The Netherlands, Europe, Earth

 Post Posted: Wed Feb 14, 2007 12:30 pm    Post subject:
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There is a log off function
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Knight of Truth
Admiral
Admiral


Joined: 12 Jan 2006
Posts: 2011
Location: The Netherlands

 Post Posted: Wed Feb 14, 2007 1:18 pm    Post subject:
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No. There isnt. You auto logg off when you close your browser. Theres no loggof button. Unless you delete your acount, and click on the link that takes you away from the site.
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Sparks
Captain
Captain


Joined: 18 Jan 2006
Posts: 135
Location: UK

 Post Posted: Wed Feb 14, 2007 1:25 pm    Post subject:
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Actually guys there is a log off button. You just click on the spacetrace logo and you log off to the spacetrace home screen

There is also a hidden button on the top left of the message reel (bottom left of navigation panel) where you can scroll through different appearances of your navigation panel.

Now talking about log IN:
In the login box when I try to tab between username and password I always go to the window address box.
Does this happen for the rest of you?

I now just have login info saved so just go straight in.
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Darkfire
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Sardaukar
2nd Lieutenant
2nd Lieutenant


Joined: 13 Feb 2007
Posts: 14

 Post Posted: Wed Feb 14, 2007 6:02 pm    Post subject:
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yes i only have one account.. and if i log off or just close the browser window.. either way.. when i try to log back in.. i always get this message:

session error - user sardaukar must logout before user Sardaukar can log in!
if one of these users never was on your computer this is a bug,
please report the users, the time this happened and what you just did to admin

what can i do to stop this???
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Thanks for the sig DD and KOT

TBE Forever!!! (((I)))
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mjx1
Admiral
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Joined: 07 Mar 2004
Posts: 2258
Location: england

 Post Posted: Wed Feb 14, 2007 6:04 pm    Post subject:
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its as DavAlan said the username is case sensitive
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Renee Davis
1st Rear Admiral
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Joined: 22 Jul 2005
Posts: 298
Location: Lautem, Timor Leste - Lautem District

 Post Posted: Wed Feb 14, 2007 10:29 pm    Post subject:
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Sparks wrote:

Now talking about log IN:
In the login box when I try to tab between username and password I always go to the window address box.
Does this happen for the rest of you?

I now just have login info saved so just go straight in.


That is an alternative log-on done by: entering your user name into the 1st input box, hitting tab then entering your pass into the url box, closing the "site not found" window, and repeat until successful, whenever that may be

In windows programming there is a property aka "tabbing order" that is set by the programmer
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admin
Board Admin
Board Admin


Joined: 09 Jan 2002
Posts: 2934

 Post Posted: Thu Mar 01, 2007 6:20 pm    Post subject:

we will change this, so it is not case sensitive anymore
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